Is Feeedbackr a good fit if my SaaS is still early with few users?

Yes — credit-based pricing means low feedback volume costs almost nothing. €19 for 1,500 feedbacks typically lasts months for an early-stage SaaS. You are not penalized for being small, and there is no minimum usage requirement.

How does churn risk detection work?

Every feedback is analyzed by AI immediately after submission. The model checks for signals like frustration, cancellation intent, or comparisons to competitors. When a high-risk submission arrives, Feeedbackr sends you an email alert — before the user leaves.

Can I integrate Feeedbackr without writing frontend code?

Yes. Feeedbackr provides a hosted feedback portal at a unique URL. Add a "Give feedback" button to your SaaS that opens it — no frontend code to write or maintain. Alternatively, submit feedback programmatically via the REST API if you want a fully embedded in-app experience.

What happens when I run out of credits?

Feeedbackr continues collecting feedback text for 7 days after credits reach zero. AI fields (sentiment, category, churn risk) are blurred until you recharge. After 7 days without a recharge, collection stops. A low-credit warning email is sent at 100 credits remaining so you are never caught off guard.

The Feedback Tool Built for SaaS Founders

Understand why users churn before they leave. Pay only when users are active — no monthly subscription.

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The Feedback Tool Built for SaaS Founders

Sound familiar?

✗Most feedback tools are priced for teams — you pay $49–99/month whether you get 10 or 10,000 feedbacks
✗You are reading raw feedback manually, trying to spot patterns that should be obvious
✗You don't know which users are at risk of churning until they're already gone
✗The tool expects you to configure 20 integrations, manage user roles, and maintain a public roadmap — when all you need is to know what your users think

How Feeedbackr solves it

AI detects churn risk automatically

Every feedback is analyzed in real time. When a user shows churn signals, you get an immediate email alert — before they cancel.

Pay only for feedback you receive

Credit-based pricing: €19 for 1,500 feedbacks. No monthly commitment, no per-seat pricing. Scales with your MRR.

AI reports replace manual review

Generate an AI insight report from your accumulated feedback in one click — themes, sentiment, churn risk, recommended actions.

Integrate in under 5 minutes

Hosted feedback portal or REST API. No SDK, no complex setup. Your users submit feedback; you get the insights.

What's included

AI churn-risk alertsCredit-based pricingSentiment analysisAI insight reportsHosted feedback portal

Who is this for?

The solo SaaS founder

You build, ship, and support the product alone. A feedback tool needs to deliver insights without requiring a dedicated review session. Feeedbackr auto-classifies every submission and sends an alert the moment a churn signal appears — the insight finds you, you don't chase it. Budget is $0–$50/mo per tool, and subscription fatigue is real: another flat monthly fee feels like dead weight during quiet months.

The indie dev with a SaaS side project

Day job, SaaS side project, early users. Your product may be quiet for weeks then spike unexpectedly. Paying $29/month whether you get 5 or 500 feedbacks is the exact frustration discussed openly on Indie Hackers. Feeedbackr charges nothing during quiet months — credits are consumed only when users actually submit feedback.

The early SaaS team without a product manager

Post-solo stage, $1k–$10k MRR, two to five people. Nobody has bandwidth to triage a growing feedback inbox. Feeedbackr categorizes every submission automatically — bug, feature request, or churn signal — and delivers a summary report by email. No dedicated review process, no dashboard to remember to open.

How Feeedbackr works

Add your app

Create a Feeedbackr account and register your app. You get a feedback portal URL and an API key — ready to use immediately, no configuration required.

Collect feedback

Share the portal link in your app, or POST feedback directly via the REST API — useful for mobile apps where redirecting users is not an option. Each submission is immediately analyzed by AI.

Act on insights

Receive automated reports by email, get alerted when churn risk is detected, and browse feedback with AI-extracted tags and sentiment in your dashboard. No manual categorization needed.

Frequently asked questions

Is Feeedbackr a good fit if my SaaS is still early with few users?: Yes — credit-based pricing means low feedback volume costs almost nothing. €19 for 1,500 feedbacks typically lasts months for an early-stage SaaS. You are not penalized for being small, and there is no minimum usage requirement.
How does churn risk detection work?: Every feedback is analyzed by AI immediately after submission. The model checks for signals like frustration, cancellation intent, or comparisons to competitors. When a high-risk submission arrives, Feeedbackr sends you an email alert — before the user leaves.
Can I integrate Feeedbackr without writing frontend code?: Yes. Feeedbackr provides a hosted feedback portal at a unique URL. Add a "Give feedback" button to your SaaS that opens it — no frontend code to write or maintain. Alternatively, submit feedback programmatically via the REST API if you want a fully embedded in-app experience.
What happens when I run out of credits?: Feeedbackr continues collecting feedback text for 7 days after credits reach zero. AI fields (sentiment, category, churn risk) are blurred until you recharge. After 7 days without a recharge, collection stops. A low-credit warning email is sent at 100 credits remaining so you are never caught off guard.

Ready to collect smarter feedback?

No monthly subscription. Pay only when users send feedback.

Start free — no subscription needed

Other use cases

For web apps For mobile apps For indie developers For small teams

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